FAQs

The GAMI Turbo is a precision-engineered scale model kit designed to be as satisfying to build as it is to display.

Every piece is pre-cut and pre-creased. Just fold, peel, and stick your way to a sculptural display piece unlike anything else on your shelf -- no messy glue, no scissors.

GAMI models are designed to take the frustration out of building — while still offering a rewarding, hands-on challenge.

Our fold–peel–stick system makes the process smooth and mess-free, but some steps do call for careful hands and attention to detail.

We recommend the GAMI Turbo for ages 12 and up.

Most builders complete the GAMI Turbo in 6-7 hours, depending on your pace. It’s a project you can tackle in a weekend or spread out across several sessions.

None — everything you need is in the box.

You can find our full shipping policy here.

We currently ship only within the 48 contiguous United States.

International shipping is coming soon — contact us here and sign up for our newsletter to be notified when we begin shipping internationally.

We send orders out in 1-2 business days.

We’re located near New York City, so the further you are from NYC, the longer the package will be in transit.

After your order is placed and fulfilled (usually within 1-2 days of placing your order), you will be emailed with a tracking number.

Every kit is backed by our 1-Year Satisfaction Guarantee. If anything's wrong or you're not happy, reach out and we'll make it right. Sealed, unopened kits can be returned within 30 days for a full refund. Full details in our Refund Policy, or email support@gamidesign.com.

There are two ways we take care of you, depending on the situation:

Changed your mind? If your kit is still sealed and unopened, return it within 30 days of delivery for a full refund to your original payment method. It must be in original packaging and new condition.

Not happy, or something's wrong? That's covered by our 1-Year Satisfaction Guarantee above, whether your kit is opened, built, damaged, or missing parts. Just reach out and we'll make it right.

Please see our full return policy here.

If your order hasn’t shipped yet, email us at support@gamidesign.com and we’ll do our best to adjust or cancel it.

Once an order is shipped, it can’t be changed, but you can still start a return once it arrives.

If your package arrives damaged, contact us right away, and we'll help you get it sorted. See details on how our return process works here.

We take great care in designing and manufacturing our kits, but if something isn't right, we'll help you to resolve it and it's covered by our 1-Year Satisfaction Guarantee. Reach out to our friendly team at support@gamidesign.com.