FAQs
Product
What exactly is a GAMI model?
The GAMI Turbo is a precision-engineered papercraft model that combines the sculptural beauty of origami with the satisfaction of a hands-on build. Every piece is pre-cut, pre-creased, and designed to assemble without glue or scissors.
How hard is it to build?
GAMI models are designed to take the frustration out of papercrafting — while still offering a rewarding, hands-on challenge.
Our fold–peel–stick system makes the process smooth and mess-free, but some steps do call for careful hands and attention to detail.
We recommend the GAMI Turbo for ages 12 and up.
How long does it take to build?
Most builders complete the GAMI Turbo in 6-7 hours, depending on your pace. It’s a project you can tackle in a weekend or spread out across several sessions.
What tools do I need?
None — everything you need is in the box. Each kit comes with a GAMI Tool, which helps you make crisp creases and press together adhesive tabs in tight spots where fingers can’t reach. No glue, no scissors, no mess.
Shipping
What's your shipping policy?
We offer FREE SHIPPING when you purchase any two items.
You can find our full shipping policy here.
Where do you ship?
We currently ship only within the 48 contiguous United States.
International shipping is coming soon — contact us here and sign up for our newsletter to be notified when we begin shipping internationally.
When will my order ship?
We send orders out in 1-2 business days.
We’re located near New York City, so the further you are from NYC, the longer the package will be in transit.
How do I track my order?
After your order is placed and fulfilled (usually within 1-2 days of placing your order), you will be emailed with a tracking number.
Returns
What is your return policy?
You can return unopened, unused GAMI kits within 30 days of delivery for a full refund. Items must be in their original packaging and in new condition.
Please see our full return policy here.
Can I change or cancel my order?
If your order hasn’t shipped yet, email us at support@gamidesign.com and we’ll do our best to adjust or cancel it.
Once an order is shipped, it can’t be changed, but you can still start a return once it arrives.
What do I do if my package arrived with damage?
If your package arrives damaged, contact us right away, and we'll help you get it sorted. See details on how our return process works here.
What do I do if something is wrong or missing from my GAMI model?
We take great care in designing and manufacturing our kits, but if something isn't right, we'll help you to resolve the issue quickly. Reach out to our friendly team at support@gamidesign.com.